Section 508 – Digital Accessibility
DFC is committed to making the information presented on our website accessible for all visitors, in accordance with Sections 504 and 508 of the Rehabilitation Act of 1973, Section 508 of the Rehabilitation Act (29 U.S.C. 794d), and relevant implementing regulations.
DFC’s ongoing accessibility effort works toward conforming to the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria for all our digital experiences: (e.g., web, PDFs, Microsoft Office files, and more). The guidelines not only help make web content accessible to users with sensory, cognitive, and mobility disabilities, but, ultimately, to all users, regardless of ability.
DFC may provide reasonable accommodations and personal assistance services to federal employees and job applicants, consistent with Section 501 of the Rehabilitation Act. Additional information may be found on the DFC EEO Office page or by emailing RAC@dfc.gov or EEO@dfc.gov.
Accessibility Assistance
If you are having problems accessing any of the content on this site or wish to request an accessible electronic alternative, or TTY support, please email DFC’s Section 508 Office at accessibility@dfc.gov or directly contact the Agency’s 508 Program Manager, Pramila Adhikari, at pramila.adhikari@dfc.gov. In your email, please include:
- The URL of the web page you are trying to access.
- A description of the problem you are experiencing.
- The name of any assistive technology you are using.
- The alternative format you are requesting (if applicable).
- Your name and contact information.
You should receive an initial response within three business days. DFC will attempt to resolve the issue and/or provide the information you are seeking in a format accessible to you.
Filing a Complaint Alleging a Violation of Section 508
To file a complaint alleging that DFC’s ICT is not accessible, please contact the DFC Office of Equal Opportunity, Diversity, and Inclusion at 202-964-3151 or 202-336-8447, or email EEO@dfc.gov. Section 508 complaints must be submitted within 180 days of the access issue. Include your contact information: name, mailing address, phone number, and email address. Also include a description of specific ICT, location (URL), and what technology, if any, you used to access DFC’s ICT (i.e., hardware, browser, operating system, and/or what specific assistive technology product was used). Please provide as much detail as possible in describing the issue and note the dates and times access was attempted or when an issue became apparent.
Physical/Facilities Accessibility
Architectural Barriers Act of 1968 (42 U.S.C. § 4151-4157)
The Architectural Barriers Act (ABA) requires access to facilities that are designed, built, altered, or leased with federal funds. The Access Board is the federal agency responsible for enforcing the ABA. The Access Board's accessibility standards are available on its website, and there is information about filing a complaint.
If you believe that a physical facility that is designed, built, altered, or leased with federal funds by DFC does not comply with the ABA, refer to the U.S. Access Board’s website.
TTY Support
Relay services are available for users with hearing impairments by dialing 711 from your phone or device. Please provide this number to the Communications Assistant to complete the call: 800-230-6539.
Updated 04/08/2024